automation

The Big 4 Just Validated the Future of AI-Driven Work

The Big 4 have finally caught on: AI isn’t replacing people, it’s helping us get smarter and faster at what matters EY released a massive 100+ page report early Dec 2025 called "The Augmented Workforce."...

Why Talk About ROI First?

When I talk with clients about tech projects, I talk about Return On Investment (ROI) before I ever talk about the actual technology. I do this to solve a problem most engineers don't even acknowledge: we...

If You Work Like a Robot, AI Will Replace You

We've spent a century training humans to work like machines. Just in time for machines to do the job better. The AI Replacement Story is a Lie. Here's What's Actually Happening. You're being sold a lie about...

AI Will Quietly Keep Getting Better

Boring AI research breakthroughs will change your work (but won’t make headlines) I've been reading AI research papers for months. Most cover incremental improvements that won't matter for ages. But when I...

How to Get Started Using AI: 10 Real Ways AI Helps Me Work Smarter

The hardest part about AI isn’t using it - it’s knowing what to use it for. Here's my tip: don’t start with AI prompts or tools - start with where your work feels stuck. That’s where AI can help you today....

AI Frustrations: Why the Hype Rarely Matches Reality

AI Frustrations: Why the Hype Rarely Matches Reality Everyone says AI is improving - but what if it's not? What if the reality is far less impressive than the headlines suggest? A university educator...

The Future of Professional Services

Clients will soon realise they’re paying for something AI can do at a fraction of the cost – what’s your next move? AI is Reshaping Professional Services – Are You Ready? AI has fundamentally changed the...

How Small Businesses Can Use AI to Save Time and Boost Productivity

Practical AI Applications for Small Businesses I recently led a workshop on AI applications for small businesses with 1-10 employees. Here's what you need to know to start using AI effectively without major...

AI Agents Getting Closer to Reality

AI just learned how to work on your desktop. This is a BFD. A few weeks ago I wrote you an email telling you about what I consider the “killer app” of AI... for 2024 (RAG, an incredibly valuable technique.)...

Using AI Like an Intern: A Smarter Approach to Boosting Productivity

Think of AI as Your High-Functioning Intern It’s tempting to let AI handle everything - but should you? According to Alastair McDermott, there’s a better way to work with AI: treat it like a “high-...

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